We were told this week by one of our long time customers that he was “informed” by one of our local competitors that our company was now owned by someone else. In essence this competitor was trying to place some doubt in the customers mind. That is the second time in the past few months that we’ve heard of this taking place.
For the record Central Carolina Scale, Inc is still owned by the same person as it has been for over thirty years. So why would someone from a local competing company knowingly tell one of our customers something different?
- Perhaps one of our competitors is tired of losing service business to us?
- Perhaps one of our competitors is tired of losing sales to us?
- Perhaps one of our competitors is tired of his customers leaving?
- Perhaps one of our competitors is just misinformed?
We’re not sure what the issue is with this competitor. We hope it is just an honest mistake. The fact is, we have always tried to work with our competitors because inevitably what comes around goes around in this business. One week we will need a manual and the next week one of our competitors will need one. That’s just how it always seems to go in the scale business. By working together we help each other keep their respective customer happy. It is a strategy that has worked for years and will continue to do so.
Hopefully, this company or individual who is telling companies incorrect information will learn from this mistake. Meanwhile, we will continue to sell only the best scales and weighing equipment and provide outstanding scale repair and calibrations. We also rent scales too. We appreciate your business!